We want you to be completely happy with your gear. If something isn’t right, our return and refund process is straightforward.
Return window
You can return products within 7 days of delivery. To be eligible, items must be:
- Unused and in their original condition
- In the original packaging with all tags attached
- Accompanied by the original invoice
Non-returnable items
- Products that have been used, worn or damaged by the customer
- Inner wear, balaclavas and other hygiene-sensitive items
- Items marked as “non-returnable” or “final sale”
- Customised or personalised products
How to start a return
- Contact us on WhatsApp, by email or by phone with your order ID.
- Our team checks that your return is eligible.
- We arrange a pickup at no extra cost.
- Once we receive and inspect the product, we process your refund.
Refunds
- Refunds go back to your original payment method within 5–7 business days.
- Shipping charges are non-refundable unless the return is due to our error.
Size exchanges
Size exchanges are free within 7 days of delivery. If the size you need isn’t available, we’ll process a full refund instead.
Damaged or defective products
If you receive a damaged or defective product, contact us within 48 hours of delivery with photos. We’ll arrange a replacement or a full refund at no extra cost.
Need help?
Our team is happy to help with returns, exchanges and refunds. Contact us or WhatsApp us on +91 70990 20855.