Frequently asked questions

Orders within Guwahati are delivered in 1–2 business days, the rest of Assam in 3–5 business days and the rest of India in 5–7 business days. See our shipping policy for details.

Yes — shipping is free on all orders above ₹2,000. Orders below ₹2,000 have a flat shipping fee of ₹99.

Absolutely. Once your order ships, you’ll receive a tracking link by email and SMS. You can also check your order status on our Track order page or from your account dashboard.

We accept UPI (Google Pay, PhonePe, Paytm and other UPI apps), credit and debit cards, and net banking. All payments are processed securely by Razorpay.

100%. We source all our products directly from authorised distributors and brands. Every product comes with the manufacturer’s warranty and our authenticity guarantee.

Not sure about sizing? Message us on WhatsApp or give us a call with the product you’re interested in and we’ll help you find the right fit. You’re also welcome to visit our store in Lalmati, Guwahati.

Yes. All helmets we sell meet or exceed safety certifications such as ISI, DOT, ECE 22.05/22.06 or SNELL, as applicable to the brand and model.

We offer 7-day returns on unused products in their original packaging. Items must have all tags attached and be in resalable condition. Read our full returns & refunds policy.

Contact us on WhatsApp, by email or by phone with your order ID. We’ll arrange a pickup at no extra cost and process your refund within 5–7 business days.

Yes — size exchanges are free within 7 days of delivery. Just reach out to our team and we’ll arrange the exchange.

No, you can check out as a guest. Creating an account lets you track your orders and save your addresses for next time.

Call or WhatsApp us on +91 70990 20855, email [email protected], or visit our store in Lalmati, Guwahati. Store hours and directions are on our contact page.